{"id":24884,"date":"2025-03-20T05:40:20","date_gmt":"2025-03-19T22:40:20","guid":{"rendered":"https:\/\/histaff.vn\/?p=24884"},"modified":"2025-03-20T05:40:21","modified_gmt":"2025-03-19T22:40:21","slug":"cong-nghe-nhan-su-tu-2021-den-nay-nhung-thay-doi-quan-trong-va-xu-huong-moi","status":"publish","type":"post","link":"https:\/\/histaff.vn\/en_uk\/cong-nghe-nhan-su-tu-2021-den-nay-nhung-thay-doi-quan-trong-va-xu-huong-moi\/","title":{"rendered":"C\u00f4ng ngh\u1ec7 nh\u00e2n s\u1ef1 t\u1eeb 2021 \u0111\u1ebfn nay: Nh\u1eefng thay \u0111\u1ed5i quan tr\u1ecdng v\u00e0 xu h\u01b0\u1edbng m\u1edbi"},"content":{"rendered":"

C\u00f4ng ngh\u1ec7 nh\u00e2n s\u1ef1 t\u1eeb 2021 \u0111\u1ebfn nay: Nh\u1eefng thay \u0111\u1ed5i quan tr\u1ecdng v\u00e0 xu h\u01b0\u1edbng m\u1edbi<\/strong><\/p>\n\n\n\n

Trong b\u1ed1n n\u0103m qua, c\u00f4ng ngh\u1ec7 nh\u00e2n s\u1ef1 (HR Tech) \u0111\u00e3 c\u00f3 nh\u1eefng b\u01b0\u1edbc ti\u1ebfn \u0111\u00e1ng k\u1ec3, ph\u1ea3n \u00e1nh s\u1ef1 thay \u0111\u1ed5i trong nhu c\u1ea7u doanh nghi\u1ec7p, s\u1ef1 b\u00f9ng n\u1ed5 c\u1ee7a tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o (AI) v\u00e0 s\u1ef1 chuy\u1ec3n d\u1ecbch trong m\u00f4 h\u00ecnh l\u00e0m vi\u1ec7c. B\u00e1o c\u00e1o m\u1edbi t\u1eeb Sapient Insights Group cung c\u1ea5p b\u1ee9c tranh to\u00e0n c\u1ea3nh v\u1ec1 c\u00e1ch c\u00e1c t\u1ed5 ch\u1ee9c \u0111ang \u1ee9ng d\u1ee5ng HR Tech v\u00e0 nh\u1eefng xu h\u01b0\u1edbng n\u1ed5i b\u1eadt \u0111ang \u0111\u1ecbnh h\u00ecnh t\u01b0\u01a1ng lai.<\/p>\n\n\n

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Ng\u00e2n s\u00e1ch d\u00e0nh cho HR Tech c\u0169ng c\u00f3 s\u1ef1 thay \u0111\u1ed5i r\u00f5 r\u1ec7t. D\u00f9 c\u00e1c h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd nh\u00e2n s\u1ef1 (HCM) v\u1eabn \u0111\u01b0\u1ee3c doanh nghi\u1ec7p quan t\u00e2m, nhi\u1ec1u c\u00f4ng ty \u0111ang chuy\u1ec3n h\u01b0\u1edbng \u0111\u1ea7u t\u01b0 v\u00e0o c\u00e1c c\u00f4ng ngh\u1ec7 linh ho\u1ea1t, d\u1ec5 t\u00edch h\u1ee3p h\u01a1n. AI v\u00e0 t\u1ef1 \u0111\u1ed9ng h\u00f3a \u0111ang \u0111\u00f3ng vai tr\u00f2 quan tr\u1ecdng trong vi\u1ec7c t\u1ed1i \u01b0u h\u00f3a quy tr\u00ecnh tuy\u1ec3n d\u1ee5ng, qu\u1ea3n l\u00fd hi\u1ec7u su\u1ea5t v\u00e0 \u0111\u00e0o t\u1ea1o nh\u00e2n vi\u00ean. Doanh nghi\u1ec7p kh\u00f4ng ch\u1ec9 t\u00ecm c\u00e1ch gi\u1ea3m t\u1ea3i c\u00f4ng vi\u1ec7c th\u1ee7 c\u00f4ng m\u00e0 c\u00f2n mu\u1ed1n c\u00e1 nh\u00e2n h\u00f3a tr\u1ea3i nghi\u1ec7m nh\u00e2n vi\u00ean, gi\u00fap t\u0103ng m\u1ee9c \u0111\u1ed9 g\u1eafn k\u1ebft v\u00e0 hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c.<\/p>\n\n\n\n

B\u00e1o c\u00e1o c\u0169ng cho th\u1ea5y, c\u00e1c t\u1eadp \u0111o\u00e0n l\u1edbn ti\u1ebfp t\u1ee5c duy tr\u00ec h\u1ec7 th\u1ed1ng HCM to\u00e0n di\u1ec7n, trong khi c\u00e1c doanh nghi\u1ec7p v\u1eeba v\u00e0 nh\u1ecf \u0111ang t\u00ecm ki\u1ebfm nh\u1eefng n\u1ec1n t\u1ea3ng linh ho\u1ea1t, c\u00f3 kh\u1ea3 n\u0103ng t\u00f9y ch\u1ec9nh theo nhu c\u1ea7u th\u1ef1c t\u1ebf. \u0110i\u1ec1u n\u00e0y ph\u1ea3n \u00e1nh xu h\u01b0\u1edbng \u201cph\u00f9 h\u1ee3p h\u01a1n l\u00e0 to\u00e0n di\u1ec7n\u201d khi l\u1ef1a ch\u1ecdn c\u00f4ng ngh\u1ec7 nh\u00e2n s\u1ef1, \u01b0u ti\u00ean c\u00e1c gi\u1ea3i ph\u00e1p c\u00f3 th\u1ec3 th\u00edch \u1ee9ng nhanh v\u1edbi s\u1ef1 thay \u0111\u1ed5i c\u1ee7a t\u1ed5 ch\u1ee9c.<\/p>\n\n\n\n

Kho\u1ea3ng 60% doanh nghi\u1ec7p tham gia kh\u1ea3o s\u00e1t \u0111\u00e3 \u1ee9ng d\u1ee5ng AI v\u00e0o m\u1ed9t s\u1ed1 quy tr\u00ecnh nh\u00e2n s\u1ef1, ch\u1ee7 y\u1ebfu trong tuy\u1ec3n d\u1ee5ng, ph\u00e2n t\u00edch d\u1eef li\u1ec7u nh\u00e2n s\u1ef1 v\u00e0 \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t. AI gi\u00fap doanh nghi\u1ec7p t\u00ecm ki\u1ebfm \u1ee9ng vi\u00ean ph\u00f9 h\u1ee3p nhanh h\u01a1n, ph\u00e2n t\u00edch hi\u1ec7u su\u1ea5t ch\u00ednh x\u00e1c h\u01a1n v\u00e0 h\u1ed7 tr\u1ee3 ra quy\u1ebft \u0111\u1ecbnh trong c\u00e1c chi\u1ebfn l\u01b0\u1ee3c nh\u00e2n s\u1ef1. Chatbot AI c\u0169ng ng\u00e0y c\u00e0ng ph\u1ed5 bi\u1ebfn, gi\u00fap nh\u00e2n vi\u00ean d\u1ec5 d\u00e0ng tra c\u1ee9u ch\u00ednh s\u00e1ch c\u00f4ng ty, ph\u00fac l\u1ee3i v\u00e0 c\u00e1c v\u1ea5n \u0111\u1ec1 h\u00e0nh ch\u00ednh. Kh\u00f4ng ch\u1ec9 gi\u1edbi h\u1ea1n trong tuy\u1ec3n d\u1ee5ng, t\u1ef1 \u0111\u1ed9ng h\u00f3a HR Tech \u0111ang m\u1edf r\u1ed9ng sang \u0111\u00e0o t\u1ea1o, qu\u1ea3n l\u00fd l\u01b0\u01a1ng th\u01b0\u1edfng v\u00e0 ph\u00e2n t\u00edch d\u1eef li\u1ec7u t\u1ed5 ch\u1ee9c, gi\u00fap doanh nghi\u1ec7p v\u1eadn h\u00e0nh hi\u1ec7u qu\u1ea3 h\u01a1n v\u00e0 h\u1ea1n ch\u1ebf sai s\u00f3t.<\/p>\n\n\n\n

Tr\u1ea3i nghi\u1ec7m nh\u00e2n vi\u00ean (EX – Employee Experience) \u0111\u00e3 tr\u1edf th\u00e0nh m\u1ed9t \u01b0u ti\u00ean quan tr\u1ecdng trong chi\u1ebfn l\u01b0\u1ee3c nh\u00e2n s\u1ef1 c\u1ee7a doanh nghi\u1ec7p. H\u01a1n 70% t\u1ed5 ch\u1ee9c tham gia kh\u1ea3o s\u00e1t \u0111ang t\u00ecm c\u00e1ch c\u1ea3i thi\u1ec7n EX th\u00f4ng qua c\u00f4ng ngh\u1ec7. C\u00e1c n\u1ec1n t\u1ea3ng HR Tech hi\u1ec7n \u0111\u1ea1i gi\u00fap nh\u00e2n vi\u00ean d\u1ec5 d\u00e0ng ti\u1ebfp c\u1eadn th\u00f4ng tin, nh\u1eadn ph\u1ea3n h\u1ed3i t\u1eeb qu\u1ea3n l\u00fd v\u00e0 ph\u00e1t tri\u1ec3n s\u1ef1 nghi\u1ec7p theo m\u1ed9t l\u1ed9 tr\u00ecnh r\u00f5 r\u00e0ng. Nh\u1eefng c\u00f4ng c\u1ee5 nh\u01b0 h\u1ec7 th\u1ed1ng qu\u1ea3n l\u00fd h\u1ecdc t\u1eadp (LMS) v\u00e0 n\u1ec1n t\u1ea3ng \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t theo th\u1eddi gian th\u1ef1c gi\u00fap nh\u00e2n s\u1ef1 c\u1ea3m th\u1ea5y g\u1eafn k\u1ebft h\u01a1n v\u1edbi t\u1ed5 ch\u1ee9c. B\u00ean c\u1ea1nh \u0111\u00f3, c\u00e1c gi\u1ea3i ph\u00e1p HR Tech \u0111ang t\u1eadp trung nhi\u1ec1u h\u01a1n v\u00e0o vi\u1ec7c h\u1ed7 tr\u1ee3 s\u1ee9c kh\u1ecfe tinh th\u1ea7n v\u00e0 c\u00e2n b\u1eb1ng c\u00f4ng vi\u1ec7c \u2013 cu\u1ed9c s\u1ed1ng, \u0111\u1eb7c bi\u1ec7t l\u00e0 trong b\u1ed1i c\u1ea3nh l\u00e0m vi\u1ec7c k\u1ebft h\u1ee3p.<\/p>\n\n\n\n

M\u1eb7c d\u00f9 mang l\u1ea1i nhi\u1ec1u l\u1ee3i \u00edch, HR Tech v\u1eabn \u0111\u1ed1i m\u1eb7t v\u1edbi nh\u1eefng th\u00e1ch th\u1ee9c l\u1edbn. Nhi\u1ec1u doanh nghi\u1ec7p g\u1eb7p kh\u00f3 kh\u0103n trong vi\u1ec7c t\u00edch h\u1ee3p h\u1ec7 th\u1ed1ng do s\u1eed d\u1ee5ng qu\u00e1 nhi\u1ec1u c\u00f4ng c\u1ee5 kh\u00e1c nhau, d\u1eabn \u0111\u1ebfn d\u1eef li\u1ec7u b\u1ecb ph\u00e2n m\u1ea3nh v\u00e0 kh\u00f3 \u0111\u1ed3ng b\u1ed9. Chi ph\u00ed \u0111\u1ea7u t\u01b0 v\u00e0o HR Tech c\u0169ng l\u00e0 m\u1ed9t r\u00e0o c\u1ea3n, \u0111\u1eb7c bi\u1ec7t \u0111\u1ed1i v\u1edbi c\u00e1c doanh nghi\u1ec7p v\u1eeba v\u00e0 nh\u1ecf, khi ph\u1ea3i c\u00e2n b\u1eb1ng gi\u1eefa ng\u00e2n s\u00e1ch v\u00e0 hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng. V\u0103n h\u00f3a doanh nghi\u1ec7p v\u00e0 kh\u1ea3 n\u0103ng th\u00edch \u1ee9ng v\u1edbi c\u00f4ng ngh\u1ec7 c\u0169ng l\u00e0 m\u1ed9t y\u1ebfu t\u1ed1 quan tr\u1ecdng. N\u1ebfu nh\u00e2n vi\u00ean v\u00e0 qu\u1ea3n l\u00fd kh\u00f4ng s\u1eb5n s\u00e0ng thay \u0111\u1ed5i, vi\u1ec7c tri\u1ec3n khai HR Tech s\u1ebd g\u1eb7p nhi\u1ec1u tr\u1edf ng\u1ea1i. \u0110i\u1ec1u n\u00e0y \u0111\u00f2i h\u1ecfi doanh nghi\u1ec7p ph\u1ea3i c\u00f3 chi\u1ebfn l\u01b0\u1ee3c \u0111\u00e0o t\u1ea1o v\u00e0 truy\u1ec1n th\u00f4ng n\u1ed9i b\u1ed9 hi\u1ec7u qu\u1ea3 \u0111\u1ec3 gi\u00fap nh\u00e2n vi\u00ean d\u1ec5 d\u00e0ng l\u00e0m quen v\u1edbi c\u00f4ng ngh\u1ec7 m\u1edbi.<\/p>\n\n\n\n

B\u00e1o c\u00e1o c\u1ee7a Sapient Insights Group ch\u1ec9 ra r\u1eb1ng HR Tech \u0111ang chuy\u1ec3n m\u00ecnh theo h\u01b0\u1edbng c\u00e1 nh\u00e2n h\u00f3a tr\u1ea3i nghi\u1ec7m nh\u00e2n vi\u00ean, linh ho\u1ea1t h\u01a1n trong v\u1eadn h\u00e0nh v\u00e0 d\u1ec5 d\u00e0ng t\u00edch h\u1ee3p v\u1edbi c\u00e1c n\u1ec1n t\u1ea3ng kh\u00e1c. Doanh nghi\u1ec7p kh\u00f4ng c\u00f2n t\u00ecm ki\u1ebfm m\u1ed9t h\u1ec7 th\u1ed1ng HR Tech to\u00e0n di\u1ec7n, m\u00e0 thay v\u00e0o \u0111\u00f3, h\u1ecd \u01b0u ti\u00ean nh\u1eefng n\u1ec1n t\u1ea3ng c\u00f3 kh\u1ea3 n\u0103ng th\u00edch \u1ee9ng nhanh, giao di\u1ec7n tr\u1ef1c quan v\u00e0 mang l\u1ea1i gi\u00e1 tr\u1ecb th\u1ef1c t\u1ebf. AI, ph\u00e2n t\u00edch d\u1eef li\u1ec7u v\u00e0 t\u1ef1 \u0111\u1ed9ng h\u00f3a s\u1ebd ti\u1ebfp t\u1ee5c \u0111\u00f3ng vai tr\u00f2 trung t\u00e2m trong chi\u1ebfn l\u01b0\u1ee3c nh\u00e2n s\u1ef1 hi\u1ec7n \u0111\u1ea1i.<\/p>\n\n\n\n

T\u1eeb 2021 \u0111\u1ebfn nay, HR Tech \u0111\u00e3 c\u00f3 nh\u1eefng thay \u0111\u1ed5i \u0111\u00e1ng k\u1ec3, v\u1edbi s\u1ef1 ph\u00e1t tri\u1ec3n m\u1ea1nh m\u1ebd c\u1ee7a AI, t\u1ef1 \u0111\u1ed9ng h\u00f3a v\u00e0 c\u00e1c gi\u1ea3i ph\u00e1p n\u00e2ng cao tr\u1ea3i nghi\u1ec7m nh\u00e2n s\u1ef1. C\u00e1c doanh nghi\u1ec7p ng\u00e0y c\u00e0ng ch\u00fa tr\u1ecdng v\u00e0o vi\u1ec7c c\u00e1 nh\u00e2n h\u00f3a quy tr\u00ecnh nh\u00e2n s\u1ef1, t\u00edch h\u1ee3p c\u00f4ng ngh\u1ec7 th\u00f4ng minh v\u00e0 \u0111\u1ea3m b\u1ea3o r\u1eb1ng HR Tech kh\u00f4ng ch\u1ec9 h\u1ed7 tr\u1ee3 v\u1eadn h\u00e0nh m\u00e0 c\u00f2n mang l\u1ea1i gi\u00e1 tr\u1ecb thi\u1ebft th\u1ef1c cho nh\u00e2n vi\u00ean. V\u1edbi t\u1ed1c \u0111\u1ed9 ph\u00e1t tri\u1ec3n hi\u1ec7n t\u1ea1i, HR Tech kh\u00f4ng c\u00f2n l\u00e0 m\u1ed9t l\u1ef1a ch\u1ecdn, m\u00e0 \u0111ang tr\u1edf th\u00e0nh y\u1ebfu t\u1ed1 chi\u1ebfn l\u01b0\u1ee3c gi\u00fap doanh nghi\u1ec7p x\u00e2y d\u1ef1ng l\u1ef1c l\u01b0\u1ee3ng lao \u0111\u1ed9ng b\u1ec1n v\u1eefng, t\u1ed1i \u01b0u h\u00f3a hi\u1ec7u su\u1ea5t v\u00e0 d\u1eabn \u0111\u1ea7u trong th\u1eddi \u0111\u1ea1i s\u1ed1.<\/p>","protected":false},"excerpt":{"rendered":"

Trong b\u1ed1n n\u0103m qua, c\u00f4ng ngh\u1ec7 nh\u00e2n s\u1ef1 (HR Tech) \u0111\u00e3 c\u00f3 nh\u1eefng b\u01b0\u1edbc ti\u1ebfn \u0111\u00e1ng k\u1ec3, ph\u1ea3n \u00e1nh s\u1ef1 thay \u0111\u1ed5i trong nhu c\u1ea7u doanh nghi\u1ec7p, s\u1ef1 b\u00f9ng n\u1ed5 c\u1ee7a tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o (AI) v\u00e0 s\u1ef1 chuy\u1ec3n d\u1ecbch trong m\u00f4 h\u00ecnh l\u00e0m vi\u1ec7c.<\/p>","protected":false},"author":3,"featured_media":24885,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[],"class_list":["post-24884","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tin-tuc"],"yoast_head":"\nC\u00f4ng ngh\u1ec7 nh\u00e2n s\u1ef1 t\u1eeb 2021 \u0111\u1ebfn nay: Nh\u1eefng thay \u0111\u1ed5i quan tr\u1ecdng v\u00e0 xu h\u01b0\u1edbng m\u1edbi - HiStaff<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/histaff.vn\/en_uk\/cong-nghe-nhan-su-tu-2021-den-nay-nhung-thay-doi-quan-trong-va-xu-huong-moi\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"C\u00f4ng ngh\u1ec7 nh\u00e2n s\u1ef1 t\u1eeb 2021 \u0111\u1ebfn nay: Nh\u1eefng thay \u0111\u1ed5i quan tr\u1ecdng v\u00e0 xu h\u01b0\u1edbng m\u1edbi - 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